1.What is the warranty ?
2~5 years warranty is offered depending on different types of lights. If item fails due to quality problem during warranty, we can send new replacement with freight on ours immediately if urgently. Or we prefer to send replacement with next order.
2. What is the payment term?
For sample order, we can accept T/T, Paypal, West Union, 100% in advance. For bulk order, 30% deposit in advance by T/T, 70% balance before shipping. For very big order, L/C is negotiable.
3. Can you offer free samples?
No, but sample fee can be refunded depending on the coming order amount.
4. Can I add my logo on the product label?
Yes, when your order quantity up to our MOQ.
5. How does your company do regarding quality control?
IQC ----Incoming Quality Control
PQC ----Production QC
IPQC ----In Process Quality Control
OQA -----Out Quality Assurance
DQA-----Development Quality Assurance
Aging test, Surge Test, Life Span Test, Warranty, if any defective founded, we will make the alternative one to you.
6. What are the advantages of led panel light?
(1)Low energy consumption;(2) Strong and durable;(3) Long service life;(4)Safe low voltage;(5)Wide range of application;(6)More colorful;(7)Less heat dissipation;(8)Easy to install;(9)Environmental protection;(10)Less cost;(11)Energy saving;(12)Long life-span.